Customer Review: I bought this unit, along with a copy Avatar on Blu-ray, to replace my old Pioneer DVD player. It played Avatar with no problems, but when I purchased a copy of Vanishing Point on Blu-ray at Walmart, it wouldn't play it. I called Vizio's tech support and was informed that there are no firmware updates and they didn't know when there would be any. Basically, you have no idea whether the Blu-ray movie you're buying will play or not.
That, however is not the worst thing about this player. My old Pioneer had an automatic disc memory that would let you start a dvd at the spot where you left off, even after the disc had been out of the player for a long time. With this Vizio, if you so much as eject it or turn off the power, you're back to the beginning of the movie.
Also, the Pioneer would play just about any disc flawlessly - even those with lots of visible scratches. This one will frequently freeze up and skip when playing a BRAND NEW DISC. Combined with the lack of disc memory, the slightest amount of dust or the most microscopic scratch wreaks havoc on the movie-watching experience.
As if these problems weren't enough, it has developed a new habit of periodically rejecting whatever disc I try to play until I unplug the player and then plug it back in.
In short, I have been much more impressed with the quality of the $30 DVD player I bought for my kids than with this $250 piece of garbage.
Customer Review: If you are very patient it is a fair piece of equipment. It takes forever to do anything.
If you want to use it to stream movies from Netflix, you had better be hard wired to the internet because the unit's WiFi capabilities are woefully bad. Even though I have a top-of-the-line N Router, the tech at Vizio told me that the router would have to be within 40 feet of the player for it work work well and not have to rebuffer frequently. I measured the signal strength in the location of the player using two different laptops with only a B/G WiFi capability and both said that in that location I had great signal strength. The tech said that the Vizio receiver was not as good as a laptop and that I should consider hard wiring the player to my internet connection.
It would have been nice to know this prior to purchase. I also hate the Remote -- not user friendly.
I own a Vizio 52 inch TV and am happy with that. Vizio did not do a good job on the BluRay player.
Customer Review: Very easy to setup with Comcast. With my Verizon Actiontec router it didn't initially work though - I had to disable WEP.
(not sure if I should blame the router or this box)
I've had it for a couple of months and it's been working great.
The lack of buttons on the device (when it's turned off) makes it somewhat kid-proof, which is a nice feature :)
Customer Review: This is my first review on Amazon. I'm compelled to write a review for this product in hopes of saving other the time and aggregravation that I experienced with this product. I purchased it in April 2010 ... watched 3 bluray movies on it ... and it died in Jun 2010. When it did work, it was slow to load bluray disks. While the Wifi was a nice option, I ended plugging it directly into my router because the wifi was too slow. Streaming movies from Netflix and Amazon would pause every few minutes to catch-up. Once I plugged it in, it worked much, much better. I did like to interface and wifi options. In June, I went to turn it on and the unit froze and the banner \ loading screen. I tried turning it off, rebooting, and everything else that vizio tech support advised - but no luck. Vizio support had me send them proof of purchase ... and the saga with support began. I call every 2 to 3 days to check the status. It took almosttwo weeks for them to acknoledge my proof of pruchase, and I am still waiting for them to 'decide' what to do next. Please save yourself some time and skip this. On another note, I do own two Vizio HD TV's = and I love them. Just the Bluray player stinks.
Customer Review: I paid only $160 for this. I could not BELIEVE Amazon is listing it for over $400. It's slow. It's limited in the apps because you get just what they advertise and you cannot surf.
The remote broke and there is no universal remote you can use at all. I called for replacement and they are STILL scratching their heads after 10 days wondering where it is in the warehouse so it is not shipping. They promised a ship date of 7/6, but WAIT there's more! I called after the holidays and they said; "no, they should not have given you a firm ship date." Well, they don't honor what they say so here I am 10 days later without the remote.
You CAN'T use the TV apps without the remote!! Poor design, slow to respond remote and sometimes it would drop my LAN and I had to reboot reboot reboot.
Don't buy anything from Vizio. Customer service is horrible. I read many where a Vizio TV was purchased. One said it popped and never worked again and was under warranty. Vizio told that customer to ship a huge TV back and PAY for shipping!!!
Never again...back to Sony. Here I thought since it was made in the U.S. it would be a good deal, NOT!




